Store Policy and Ordering Options
Microscope World maintains a firm commitment to your privacy. For the security of your personal information, we utilize standard SSL encryption when accepting your credit card information during your online ordering process and all online orders are placed through a secure server.
The only people who have access to your credit card information are the operations manager and those directly responsible for card authorization. We use this information solely to process your order and, if any questions should arise, to contact you about your order.
We share other personal information, and only that information which is absolutely necessary, with those third parties that are involved in the processing or shipping of your order. This includes the financial institution that processes your credit card and the shipping carrier that delivers your order. We do not sell, rent or trade any customer information.
We do not release your personal data to anyone else. To further enhance our security measures, no customer information is kept on our web site and all credit card numbers are deleted from our accounting system after seven days.
Microscope World Professional Ordering Information
Microscope World accepts the following order methods:
- ONLINE - This website offers a secure SSL encrypted ordering process. The following credit cards are accepted: AMEX, VISA, MASTER CARD and DISCOVER. Only US credit cards are accepted online.
- PHONE - You may call us Monday - Friday 8am - 5pm PST to place your order. 1-800-942-0528. International customers please call 1-760-438-0528. If you call after hours you can leave a message, please include your daytime phone number so we may return your call.
- FAX - You can fax your order to 760-438-0553.
- PURCHASE ORDER - We accept purchase orders from established businesses. If you have not been set up as a customer with Microscope World we will need a copy of your credit and bank references. Our terms are NET 30. If you require Net 45 payment, we will revise the prices of the products upwards. Please fax your purchase order to 760-438-0553. If you are a school or part of the US Government, we do not require a copy of your company's credit references.
- MAIL - You can mail your order with a check made out to "Microscope World" to the address listed below. Please remember to include shipping and sales tax if the item is being shipped within the state of CA. All checks must clear before any products will be shipped.
- INTERNATIONAL ORDERS - We ship internationally. All international orders require payment by wire transfer. Please call or email us if you are an international customer.
- GOVERNMENT ORDERS - we have a GSA contract. You can order online with the GSA eLibrary, or call us for a quote. View our GSA contract information here.
If you have any questions regarding ordering, about the privacy statement or return policy, please contact us at:
6122 Innovation Way
Carlsbad, CA 92009
1-800-942-0528 (M-F, 7am - 5pm PST) Toll Free Voice
1-760-438-0528 International Voice